Returns & Exchanges

At Black Arch Holsters, we stand behind the quality of our gear and offer a 30-day satisfaction guarantee on all standard products. If your holster doesn't meet your expectations, we are committed to making it right through a seamless return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Place the unwashed and unworn items in their original packaging, ensuring all hardware and accessories are included.

• 3.
  Apply Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 3-5 business days.